Orange County Gets 311 Service First!

The State of Florida is getting ready to roll out the new 311 Non-Emergency Telephone Service, and Orange County is the first government entity in the state to have it in service. Now, instead of having to dial a 10 digit phone number for non-emergency situations (and usually giving up and calling 911 instead) citizens will be able to dial the simple 3 digit number from land-based or cellular phones to seek information, report an animal control problem, inquire about a code enforcement issue, etc.

Several cities across the nation have or are in the process of implementing the new 311 system which will benefit law enforcement agencies with lower amounts of non-emergency calls and the public with an easy to remember number to call for non-emergency issues.

1 Comment so far

  1. manda (unregistered) on June 9th, 2005 @ 11:00 pm

    I think it’s a great idea. I once had to call 911 because a dog was in the middle of Lee Road. I got out and shooed it off the road, but with no tags, I had no where to go. I didn’t know who to call, so I called 911. The lady was very rude saying it was not an emergency. I told her it was likely to turn into an emergency if some driver swerved out of the way, and hit someone else. Maybe the people at 311 won’t be so cranky.

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